Privacy notice

Louis Tucker Digital is a trading name used by Louis Tucker. I am responsible for the personal information collected through this website and while providing services.

Email: hello@louistuckerdigital.co.uk
Address: 3 The Paddock, Coronation Avenue, Poole, Dorset, BH16 5SY, United Kingdom

Information I collect

When you contact me, I may collect your name, business name, email address, phone number, website address and the information you provide about your project.

If you become a client, I may also keep project correspondence, files, invoices and other information needed to complete the work.

My website or hosting provider may process technical information such as IP addresses and server logs to operate and secure the site.

How I use your information

I use personal information to reply to enquiries, provide quotes, deliver services, communicate with clients, keep business records and operate the website securely.

I normally rely on contract or steps taken before entering a contract. I may also rely on legitimate interests in running and promoting my business, or on legal obligations that require records to be kept.

Business-to-business contact

I may use professional contact details from public business sources, such as company websites and directories, to contact businesses about my services.

This may include your name, job title, business email address and organisation. I rely on legitimate interests when using this information to promote Louis Tucker Digital.

You can object to marketing at any time. If you ask me not to contact you again, I will respect that request.

Sharing your information

I do not sell personal information.

I may share information with service providers when needed to run the business or deliver a project. The contact form on this website is processed by Formspree, a third-party form-handling service, so that enquiries reach me by email. I may also use website hosting, domain, email, cloud storage and accounting providers.

If a provider processes information outside the UK, I will use appropriate data protection safeguards where required.

How long I keep information

I keep personal information only for as long as I reasonably need it.

Enquiries that do not become projects are normally deleted when they are no longer useful. I may keep client, invoice and business records for longer where required for legal, tax or accounting purposes.

Cookies and analytics

Louis Tucker Digital does not use advertising or marketing cookies, and does not use cookie-based analytics.

This website uses Cloudflare Web Analytics to understand overall visitor numbers and popular pages. It does not use cookies, does not track you across other websites and does not collect information that identifies you personally.

The website may also use technology that is necessary for its operation or security. If I add any tracking that requires cookie consent, I will update this notice and add the consent controls required.

Your rights

Under UK data protection law, you may have rights to access, correct, delete or restrict how I use your personal information. You may also be able to object to certain processing or withdraw consent where I rely on it.

To exercise your rights, email hello@louistuckerdigital.co.uk.

If you are unhappy with how your information has been handled, you can raise a complaint with me directly by emailing hello@louistuckerdigital.co.uk. I will acknowledge your complaint and respond without undue delay.

You can also complain to the Information Commissioner’s Office (ICO) at any time, whether or not you have raised the matter with me first.

Changes to this notice

I may update this notice if how I collect or use personal information changes. The latest version will be available on this website.